Having an emergency and disaster plan is crucial for safeguarding the well-being of our employees and participants, and ensuring the continuity of our operations in the face of unforeseen events. By proactively preparing for emergencies and disasters, we mitigate risks and minimise the potential impact on our organisation, employees, and stakeholders. 

Click above to read our Emergency and Disaster Plan.

At Emotional Balance, we prioritise the confidentiality and privacy of our Participants. We understand the sensitivity of the information shared with us, and we are committed to maintaining the highest standards of privacy protection. 

Our practices align with established guidelines and regulations, as detailed in our Privacy Fact Sheet, which outlines the measures we take to safeguard your personal and sensitive information. 

You can trust that your privacy is our utmost concern, and we invite you to review our Privacy Fact Sheet for a comprehensive understanding of the protective measures we have in place. 

This handbook services as a comprehensive guide, ensuring that participants are informed about their rights and entitlements such as the right to privacy, confidentiality and informed consent. This document provides clear instructions on how participants can voice concerns, file complaints and who to speak with if their rights are violated.

The handbook also emphasises the significance of equality for all, respect, and dignity in order to create a setting where participants feel safe and appreciated. The handbook seeks to empower people, advance openness, and preserve moral standards in all dealings by outlining these rights and processes.